1. Introduction
Welcome to WycombePulse. These Terms of Service ("Terms") govern your use of the WycombePulse website at wycombepulse.co.uk ("Website") and all related services operated by What's On Digital Ltd ("we," "our," or "us").
By accessing or using our Website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website.
2. Our Services
WycombePulse provides:
Newsletter: A weekly email newsletter covering local news, events, and businesses in High Wycombe
Business Directory: A curated directory of local businesses with reviews and ratings
Blog: Articles and content about the High Wycombe area
Advertising: Promotional opportunities for local businesses
3. User Accounts
Account Registration
Some features of our Website require you to create an account. When registering, you agree to:
Provide accurate and complete information
Keep your login credentials secure and confidential
Notify us immediately of any unauthorised use of your account
Accept responsibility for all activities under your account
Account Types
Standard users: Can submit reviews and interact with content
Business owners: Can submit and manage business listings
We reserve the right to suspend or terminate accounts that violate these Terms.
4. User Content
Content You Submit
You may submit content to our Website, including reviews, business listings, and other materials ("User Content"). By submitting User Content, you:
Grant us a non-exclusive, royalty-free, perpetual licence to use, display, and distribute your content on our Website and marketing materials
Confirm that you own or have the right to submit the content
Agree that your content does not violate any third-party rights
Content Standards
All User Content must:
Be accurate and honest
Not contain defamatory, offensive, or illegal material
Not infringe any intellectual property rights
Not contain spam, advertising, or promotional material (unless authorised)
Not impersonate any person or entity
Moderation
We moderate all User Content before publication. We reserve the right to reject, edit, or remove any content at our discretion without notice or explanation.
5. Business Listings
Submission and Approval
Business listings are subject to review and approval. We may reject listings that do not meet our quality standards or are not relevant to the High Wycombe area.
Accuracy
Business owners are responsible for ensuring their listing information is accurate and up to date. We are not liable for any inaccuracies in business listings.
Edits and Updates
Changes to approved listings require re-approval through our moderation process.
6. Reviews
When submitting reviews, you must:
Have genuine experience with the business you are reviewing
Provide honest and fair feedback
Not submit fake, incentivised, or malicious reviews
Not review your own business or a competitor's business
Business owners may respond to reviews. Responses must be professional and not contain personal attacks or inappropriate content.
7. Newsletter
By subscribing to our newsletter, you consent to receive our weekly emails. You can unsubscribe at any time using the link provided in each email. Our newsletter is delivered through Beehiiv, and their terms also apply.
8. Advertising
Advertising services are subject to separate agreements. We reserve the right to refuse any advertisement at our discretion. Advertisers are responsible for ensuring their content complies with all applicable laws and regulations, including the Advertising Standards Authority (ASA) codes.
9. Intellectual Property
Our Content
All content on our Website (excluding User Content), including text, graphics, logos, and software, is owned by What's On Digital Ltd or our licensors and is protected by copyright and other intellectual property laws.
Limited Licence
We grant you a limited, non-exclusive, non-transferable licence to access and use our Website for personal, non-commercial purposes. You may not:
Copy, modify, or distribute our content without permission
Use our content for commercial purposes
Remove any copyright or proprietary notices
Use automated systems to access our Website (scraping, bots, etc.)
10. Prohibited Conduct
You agree not to:
Use our Website for any unlawful purpose
Harass, abuse, or harm other users
Attempt to gain unauthorised access to our systems
Interfere with or disrupt our Website or servers
Upload viruses, malware, or other harmful code
Collect user information without consent
Use our Website to send spam or unsolicited communications
11. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of these external sites. Accessing third-party links is at your own risk.
12. Disclaimers
Website Availability: We strive to keep our Website available but do not guarantee uninterrupted access. We may suspend or discontinue any part of our services without notice.
Content Accuracy: While we endeavour to ensure accuracy, we make no warranties about the completeness, reliability, or accuracy of information on our Website, including business listings and reviews.
Business Recommendations: Inclusion in our directory does not constitute an endorsement. We recommend conducting your own research before engaging with any business.
"As Is" Basis: Our Website is provided "as is" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
13. Limitation of Liability
To the fullest extent permitted by law, What's On Digital Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising from:
Your use of or inability to use our Website
Any content on our Website, including User Content
Any interactions with businesses listed in our directory
Unauthorised access to your account or data
Our total liability for any claim arising from these Terms shall not exceed the amount you paid to us (if any) in the 12 months preceding the claim.
14. Indemnification
You agree to indemnify and hold harmless What's On Digital Ltd, its directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your use of our Website, your User Content, or your violation of these Terms.
15. Changes to These Terms
We may update these Terms from time to time. Material changes will be notified via our Website or email. Your continued use of our Website after changes take effect constitutes acceptance of the updated Terms.
16. Termination
We may terminate or suspend your access to our Website immediately, without notice, for any reason, including breach of these Terms. Upon termination, your right to use our Website ceases immediately.
17. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
18. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.
19. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and What's On Digital Ltd regarding your use of our Website.
20. Contact Us
If you have questions about these Terms, please contact us:
Email: hello@wycombepulse.co.uk
What's On Digital Ltd, Unit 13, Lytchett House, Poole, Dorset BH16 6FA
Last Updated: February 2026